Barcode to FSM

Capture asset tags, work order barcodes, and parts labels in the browser and send the values to an FSM-connected endpoint.

Field service scan input for FSM handoff

Capture field service codes

Scan asset tags, serial numbers, work order barcodes, or parts labels from a browser device on site.

Route by service task

Use separate workflows for asset lookup, work order start, parts consumption, status update, or customer sign-off capture.

Send to field service systems

Forward the scan value to an FSM API, CMMS webhook, automation tool, or middleware that owns work orders and asset records.

Example FSM handoff

A field service workflow can capture an asset barcode and pass it to the system responsible for work orders, asset history, or SLA updates.

  1. Create a workflow for the field event, such as asset lookup, work order confirm, parts scan, or visit complete.
  2. Configure the endpoint that receives the scanned asset or work order value.
  3. Use pattern rules when different code prefixes should trigger different FSM workflows.
  4. Return asset or work order context if the technician needs visible confirmation before update.

Example FSM payload

The receiving FSM or middleware endpoint should decide how to map the scan into work order status or asset records.

{
  "barcode": "{{data}}",
  "source": "scan2flow",
  "workflow": "fsm-work-order-confirm",
  "operator_context": "browser-scan-station"
}

What this page claims

  • Capture can start from a browser camera, USB or Bluetooth scanner input, or manual entry on phones, Android handheld terminals, enterprise mobile computers, or wedge workstations.
  • Workflow actions can call an HTTP endpoint, display returned data, render HTML/JS, open a URL, or show an iframe.
  • Rules can match specific barcode or QR values with formats and patterns before an action runs.
  • The receiving system stays the source of truth; Scan2Flow routes the scanned value to the workflow you configure.
  • Browser-based capture can replace dedicated scanners when the use case is capture-and-send; installable as a PWA on supported devices.
  • This page describes API or webhook handoff to an FSM-connected system; it does not claim a native FSM connector.

Barcode to FSM FAQ

Is Scan2Flow a field service management system?

No. Scan2Flow captures and routes scan input. Your FSM, CMMS, middleware, or backend remains responsible for work orders, assets, and service history.

Can this be used for asset lookup on site?

Yes, if your receiving endpoint is configured to treat the scanned value as an asset lookup or work order context request.

Can different asset codes trigger different workflows?

Yes. Workflows can use barcode format and pattern matching so different tags or prefixes route to different actions.

Can technicians use phones instead of rugged FSM devices?

Scan2Flow runs in the browser and can use supported device cameras, scanner input, or manual entry. Suitability depends on the device, environment, and your operating process.

Need a certified workflow for your FSM platform?

We partner with WMS, TMS, ERP, and FSM vendors on connector packs (importable workflow templates plus setup docs). Contact us via the integrations partners section or the contact page.

Try field service scan routing

Start with browser scan capture, then connect the workflow to the endpoint that owns work orders and asset records.

Try scanner Workflow docs

Related pages